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Socool · 15-01-2019, 05:33 PM

I have face a problem in HFX mobile
I can recover my energy thru ads, but there are no more free gems ads pop up after i complete act 3
After that i keep playing all the day still no free gems ads pop up. And i decided to reinstall the game but remain the same.
Does anyone know this issue?

**O n L y** · 15-01-2019, 05:52 PM

What is your mobile phone brand and model?

**MangaD** · 15-01-2019, 05:53 PM

That sounds like a server-side problem. Especially since you reinstalled the game and the problem persists. Wait a few days.

Socool · (This post was last modified: 15-01-2019, 05:57 PM by Socool.)

(15-01-2019, 05:52 PM)O n L y Wrote: What is your mobile phone brand and model?

Iphone 5S

(15-01-2019, 05:53 PM)MangaD Wrote: That sounds like a server-side problem. Especially since you reinstalled the game and the problem persists. Wait a few days.

Ok

**O n L y** · 15-01-2019, 06:17 PM

The ads pop-up feature works fine on my friend's iPad, so this may not be a server-side issue.
However my friend told me that she could receive an ad pop-up every 10 minutes over the campus network, while she couldn't receive it regularly on her home network.
Accordingly, I guess this is a problem with the network environment.

Socool · 16-01-2019, 12:10 PM

Hmm......
But after i reinstall and play the game today, the ads pop up after i complete act 1 and still unavailable after i complete act 3

**MangaD** · 16-01-2019, 12:18 PM

This is very interesting. I believe that energy also restores itself if you wait. Try waiting and let us know if the ads come back in the future please.

Socool · 16-01-2019, 12:21 PM

(16-01-2019, 12:18 PM)MangaD Wrote: This is very interesting. I believe that energy also restores itself if you wait. Try waiting and let us know if the ads come back in the future please.

Ok sure, but actually i can recover my energy thru ads and just no more free gem ads pop up

Socool · 20-01-2019, 12:07 PM

Ok, after i playing a few days, the free gems ads pop up finally when i complete Act 5.
It seems like not available in Act 4 and 5
Currently at Act 6, hope it still available at Act 7 ROFL

**MangaD** · 20-01-2019, 12:11 PM

That is interesting. Looks like the change log for v1.09 was incorrect due to this ¿bug?.
Already scratched the wrong line. Thank you @Socool!

https://hf-empire.com/forum/showthread.php?tid=159