22-12-2015, 10:32 PM
It might work better if you stay connected to the internet with both devices and play for some time (> 30 mins) on both. I have noticed that when I got my heroes, it was usually only after a while of playing, and not right after I opened the game. And I don't play very often. So, the game might need some time to synch with the server.
Sunday was not too long ago, just be patient.
Sunday was not too long ago, just be patient.
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